Return Policy

According to applicable law, the merchant may be responsible for allowing you to redeem your merchant voucher for the cash value based on the money you actually paid for your merchant voucher (i.e. if you paid $20 for a merchant voucher which gives you $50 of value to the merchant, the cash value that you paid is $20, not $50), for a period of time that extends beyond the expiration date on the merchant voucher.

While the expiration date on the merchant voucher dictates the last date that you can use your merchant voucher at the merchant for the promotional offer stated on the merchant voucher, applicable law may provide that the merchant is responsible for honoring the cash value that you paid for your merchant voucher for a period of time beyond the expiration date stated on the merchant voucher. In other words, you should be allowed to redeem the cash value (or purchase price) of your merchant voucher up until the greater of: (1) the merchant voucher’s expiration date; or (2) the minimum length of time allowed by applicable law for a merchant voucher to expire.

In the event that you have an expired merchant voucher and would like to redeem it for the price you paid to acquire it, please contact the merchant. Once again, the merchant should allow such redemption if applicable law requires it, and we have instructed the merchant to do so. If you have gone to the merchant and the merchant has refused to redeem the cash value of your expired merchant voucher, and if applicable law entitles you to such redemption, then please contact dizzle [and explain your situation in writing] and dizzle will refund the purchase price of the merchant voucher in either U.S. Dollars or credit for purchases of future merchant vouchers from dizzle.